Refund policy

Return & Refund Policy

We accept returns within 14 days of delivery.

Items must be unused, in their original packaging, and include proof of purchase.

To request a return, email urbangadgets.uae@gmail.com. Returns without prior approval will not be accepted.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery.

Non-returnable items: Sale items, gift cards, custom-made products, and used items.

Once your return is approved and inspected, refunds will be issued to your original payment method within 10 business days.

For any questions, contact urbangadgets.uae@gmail.com.