Faqs

What kind of gadgets do you offer?

Oh, we’re all about the techy goodness! From the super versatile 10 in 1 Ultra 10 Smart Watch (because who doesn’t want to feel like a superhero?) to the premium AirPods Pro 2 that make your tunes sound like a symphony, we’ve got the gadgets to jazz up your everyday life!

How can I track my order?

Tracking your order is easier than pie (and way less messy)! Once your order is shipped, we’ll send you a tracking number via email. Just clickety-click on that bad boy and watch your package make its way to you like a little techy snail on a mission!

What’s your return policy? Can I return my gadget?

Absolutely! We’ve got a 30-day return policy that’s as friendly as a puppy in a park! Just make sure your gadget is in the same condition it arrived in (unworn, unused, and all that jazz), and we’ll help you get it back to us. Just shoot us an email, and we’ll guide you through the return process!

Do you offer exchanges?

Oh, you betcha! If you’ve got a case of the “oops, I ordered the wrong thing,” don’t fret! The fastest way to get what you want is to return the item you have and then make a new purchase. It’s like a little dance of gadgets!

What if my gadget arrives damaged?

Yikes! That’s a bummer! If your order arrives looking like it went through a wrestling match, please contact us ASAP! We’ll evaluate the situation and make it right faster than you can say “tech support!”

Can I cancel my order?

If you’ve had a change of heart, just let us know! If your order hasn’t shipped yet, we can cancel it quicker than a hiccup. If it’s already on its way, you’ll have to wait for it to arrive and then follow our return process. But hey, good things come to those who wait, right?

Do you ship internationally?

You bet your bottom dollar we do! We love spreading the tech love far and wide! Just check our shipping options at checkout to see if we deliver to your neck of the woods. If we don’t, we’re sorry, but we’re working on it like a tech-savvy squirrel!

How do I contact customer support?

Need to chat? We’re all ears! You can reach us at urbangadget8@gmail.com or give us a ring at +447751610859. We promise we won’t bite (unless you’re a pesky bug in our system)!